Reservations
Check room availability, discuss stay preferences and confirm booking details. Our reservations team is the right starting point for any accommodation enquiry.
Contact
We are here before, during and after your stay
Reach the right team directly, whether you are planning a reservation, arranging arrival or have a question about the resort.
Contact
How can we help?
The Merquessianfinecuisine team is available for reservations, arrival planning, dining enquiries and anything else that will help your stay go smoothly. Call, email or use the contact form and we will respond promptly.
Guest Services
Questions about the property, facilities, dining or practical matters during your visit are best directed here. The team is on hand throughout your stay.
General Enquiries
For group bookings, event planning, gaming floor information or anything else not covered above, use the general enquiry route and we will connect you with the right person.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive matters, calling or emailing the resort directly using the contact details on this page is the fastest route to a response.
How do I submit a booking request?
Select your preferred dates using the availability tool or contact the reservations team directly. They will confirm details and next steps with you.
Where can I find information about opening times?
Current operating information for each part of the resort is available from the guest services team. Get in touch and they will confirm the details relevant to your visit.
Can I ask about parking or getting to the resort?
Absolutely. The guest services team is happy to assist with arrival planning, including directions and any parking information relevant to your stay.
Can I request accessibility information before I arrive?
Yes. Please describe the features or assistance you require and we will ensure your stay is prepared accordingly.
Where will I find the booking terms and conditions?
Rate, cancellation and payment terms are provided as part of the booking confirmation. The reservations team can also walk you through them ahead of confirming a booking.